AmpEngineX
Refund Policy
Effective Date: August 1, 2025
We want you to have a great experience with AmpEngineX events and services. This Refund Policy explains when and how refunds are issued.
Event Tickets
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All ticket sales are final unless the event is canceled or rescheduled.
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If an event is canceled, you will receive a full refund to your original payment method.
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If an event is rescheduled, your ticket will be valid for the new date. If you cannot attend, you may request a refund within [X] days of the reschedule notice.
Workshops, Classes, or Special Experiences
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Cancellations made by you 7 days or more before the start date are eligible for a full refund.
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Cancellations made less than 7 days before the start date are non-refundable unless otherwise stated.
Merchandise
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Merchandise may be returned within 14 days of delivery if unused and in original packaging.
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Return shipping costs are your responsibility unless the item is defective or incorrect.
Non-Refundable Items
We cannot offer refunds on:
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Digital downloads
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Promotional or discounted tickets
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Items/services clearly marked as non-refundable
How to Request a Refund
To request a refund, contact us at:
AmpEngineX
Email: info@ampenginex.com
Phone: +15623058443
Please include your order number, event name, and reason for the request.
Processing Time
Approved refunds will be processed within 5 business days. It may take additional time for your bank or card issuer to post the refund.